Range Team Lead


Status 

Full Time – availability must include peak times to include nights and weekends

Description

This position is responsible for overseeing the daily operations and employees of both the range rental department and the shooting ranges.  The Range Rental Team Lead ensures exceptional customer service and an organized, efficient and safe shooting environment for both customers and employees.

Responsibilities

  • Assist and support the Range Rental Manager to train employees to perform company procedures in a safe efficient, and upbeat manner
  • Manages the Range Rental Counter Operations, Inventory and Rental Firearm Program
  • Functioning knowledge of the point of sale system
  • Maintain firearm safety at all time
  • Assist with personnel schedule as needed
  • Lead by example to train and reinforce company procedures
  • Open and close cash wraps
  • Maintain firearm safety at all times
  • Educate customers on best range safety practices and overseeing range rule enforcement
  • Greeting, assisting and responding to customer inquiries and complaints in a manner that is in line with company values
  • Assist in monitoring lead safety program
  • Assist in tracking and analyzing range sales
  • When necessary, ability to work Range Rental counter or as a Range Safety Officer
  • Ability to substitute for Manager/ Asst. Manager when he/she is not available
  • Contribute to team effort by accomplishing related results as needed

Position Requirements

Formal Education & Certification

  • Work requires communications, analytical and organizational skills generally acquired through completion of a bachelor’s degree program or equivalent combination of relevant education and experience
  • Requires 2-3 years or more years of experience in shooting range management, retail management, corporate environment or related area(s)
  • Firearms background preferred

 Skills & Abilities

  • Communication skills, both verbal and written
  • Leadership skills that will keep employees motivated, ability to make quick, tough decisions effectively and problem solve
  • Decisive and adaptable
  • Multi-task and time-management skills
  • Good personal hygiene practices
  • Safety conscious

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